Eltropy, a leading AI-powered conversations platform for community financial institutions (CFIs), has announced the launch of an on-demand AI Certification Program aimed at credit union and community bank employees. This initiative comes after the successful hands-on certification at its annual user conference, EMERGE 2025, where over 130 CFI professionals earned their Eltropy AI Practitioner Certificate. The program is designed to provide practical, deployable AI skills through immersive, hands-on sessions, covering foundational knowledge in AI, practical applications of Agentic AI, and safe, compliant usage tailored to regulated financial environments.

The certification program is a response to the growing need for AI literacy and operational readiness in the community finance sector. It aims to demystify AI and equip employees across all functions with the skills to build, deploy, and benefit from AI technologies such as LLMs, RAG, prompt engineering, and QA automation. Participants will gain hands-on experience in creating live bots for telephony, websites, and internal knowledge systems, receiving an official Eltropy AI Practitioner Certificate upon completion.

According to Saahil Kamath, VP of Product and Head of AI at Eltropy, the program represents a turning point for AI in community finance, moving beyond experimentation to practical application. The success of the live course at EMERGE 2025, where participants were able to create real bots in under an hour, serves as a proof point for the program’s effectiveness. Rahul Prakash, Head of AI Engineering at Eltropy, emphasized the goal of making AI accessible and understandable, ensuring that every participant leaves with a working solution and a clear understanding of responsible AI usage in regulated environments.

The upcoming self-paced online course is set to launch later this summer, offering advanced learning materials and tools that employees can immediately apply in their day-to-day work. This initiative underscores Eltropy’s commitment to closing the gap between innovation and impact in the community finance sector, providing a pathway for institutions to adopt, manage, and scale AI technologies effectively.

This news story relied on content distributed by None. Blockchain Registration, Verification & Enhancement provided by NewsRamp. The source URL for this press release is Eltropy Announces AI Certification Program for Credit Union and Community Bank Employees.